Empowering Your Journey
ArcLight Care is centered around the continuous improvement of both your investment in the Oracle Cloud and your internal resources. A year long plan is tailored for your organization to support, train and grow your internal skillsets.
ArcLight Care is driven by 3 core deliverables:
Active Cloud Monitoring
Active Cloud Monitoring
Monthly Cloud Usage Review
Quarterly Application Roadmap
Quarterly Architecture Review
Resource Empowerment
Monthly Training Sessions
Monthly New Functionality Training
Quarterly Test Script Review & Optimization
Quarterly Architecture Review
Ad Hoc Support
General Support
Break & Fix
New Administrator Training
Partners in Your Strategic Programming
ArcLight Care serves to partner with your organization following your application implementation to provide strategic road mapping. Throughout the year your company experiences standard HR cycles that are not only predictable, but when best leveraged inside Oracle HCM, will provide your employees and administrators a smooth and seamless year over year experience. With proper system optimization, regular health checks, and strategic planning your administrators will have all of the tools necessary for a successful year.
What Clients Are Saying
“ArcLight has the expertise and knowledge that rival the big firms while always maintaining a customer centric approach that makes you feel like you’re their only customer ”