Hustedt to Help Lead Company’s Customer Success Practice
Arclight Consulting, an Addison Group Company and a leading technology consulting firm, announced today the promotion of Amanda Hustedt to Principal.
Amanda has over 15 years of Oracle and cloud solutions experience with a proven track record of successfully guiding a project throughout every stage of its lifecycle, including implementation, go-live and post-production support. Aside from ArcLight’s founders, Amanda was the first ever employee to be brought onto the team back in 2013. In her tenure at Arclight, Amanda has served in several strategic leadership roles focused on helping ArcLight enhance its methodology and delivery approaches to truly meet customer goals.
In her most recent role Vice President of Customer Success, Amanda focused rounding out ArcLight’s Day 2 support service offering. With her prior implementation expertise, Amanda was able to bridge between Delivery and Support methodology which truly helped her clients better achieve their business goals.
Pritam Dutta, founding Principal at ArcLight said, “ArcLight is thrilled to have Amanda expand her role as Partner in the firm. For the last decade, Amanda has played a key role in every aspect of the ArcLight process and culture. From building our deployment methodology, to creating our Customer Success organization, Amanda has led the company. We look forward to Amanda’s continued contributions to ArcLight and the industry. “
Amanda is also the head of ArcLight’s Women in Leadership initiative, in which she aims to integrate more women into the fabric of ArcLight’s leadership while providing the support they need to achieve their goals both in and out of the workplace.
“It’s easy to get stuck in the rat race that is the corporate world,” said Amanda. “Having hustle is great – don’t get me wrong — but that doesn’t always equate to how we operate in our personal and family lives. I want to pave the way for more women to obtain leadership positions while making sure they have all the support they need to thrive both at work and at home.”
In her next role as Principal, Amanda said she’s looking to further grow ArcLight’s Customer Success organization to advocate for business solutions and perspectives that help customers navigate the Cloud Technology world.
“I really resonate with the heartbeat of who ArcLight is,” said Amanda. “It’s incredible to be working in a place that fosters individual creativity and collaboration, and I consider myself very lucky to be able to play a part in making that even stronger.”
Amanda currently resides in Indianapolis, IN, with her partner, Brook, and two sons. When not wrangling her four and one year-old boys, she enjoys hiking, good wine and new culinary adventures.
About ArcLight Consulting
ArcLight Consulting, and Addison Group company, is a leader in Cloud implementation services. We are dedicated to ensuring that our customers are not only successful with their Cloud applications investment, but that they maximize and optimize that investment. ArcLight’s team of certified experts continuously provide best in class service, guidance and direction to ensure customer’ success via our established methodology that bridges software and process. Our founding principle is that Customer Service drives Customer Success and putting it into practice creates long-term benefits for customers, employees, partners, and the communities we serve. Learn more at https://arclightcon.wpengine.com.