Consultant Spotlight: Nancy Foygel

Favorite things to do outside of the office: Hangout with my dog, try new restaurants and food, and learn a new skill.

How has your background impacted your experience as a consultant?  In the past, I had worked for a company that implemented Oracle HCM Cloud across multiple modules. Coming from the perspective of a client gives me empathy and understanding of what it is like to see Oracle for the first time. This allows me to anticipate questions clients may have and allows me to better explain new concepts.

What’s a typical workday like for you?  Most days I wake up around 5:30 am to give me enough time to get a workout in and walk my dog. Once I’m back in my apartment, I log in and check my calendar, email, and teams. I like to keep a to-do list so that I can organize my priorities, so I get started by working through that. If there are any meetings, I join and take notes.

What motivates you to wake up and go to work every day? I enjoy having the possibility to learn something new every day. There are times where a client may have a requirement that is unique to them, and I get to dive into figuring out how to configure for them. I enjoy getting the opportunity to problem solve and help someone else understand a new concept. 

What kind of work have you been doing?  My biggest focus for the past few months has been a project in which we are optimizing a client’s security for their employees. Additionally, I have been working on configuring Onboarding and testing quarterly releases for modules such as Learn and Talent Management.

Where did you deliver the most value to your client? In addition to being able to understand and configure requirements, I have a background in training/change management. I believe having a knowledge of what works when creating training materials makes the knowledge transfer process very seamless.

What’s your process? When a client identifies their requirements, I start by assessing what resources I may need to complete the task. This can range from documentation from previous projects, or from online Oracle resources. Once I have identified the best use case and the customer is on board, I work to configure the requirement. I document what I have configured as I work on the task so that I can keep track of what may need to be done once we are ready to migrate the solution, and so that I can provide an accurate knowledge transfer. Documenting as I go allows for a seamless migration and training for the customer. This process results in the customer understanding what was done to configure their system, as well as why this was done as part of the best use case for their specific requirements.